Shipping and Return Policy FAQs
Find the most frequently asked questions below about OLA's shipping and return policy.
We do not offer international shipping at this time. However, if you are interested in OLA Beach Tennis paddles, balls, or apparel, please let us know and we can try to find a way to send the product to you.
At OLA, we are committed to customer satisfaction. If you find our products defective in any way, or if you’re disappointed with the purchase, we are happy to initiate a return. Full-price merchandise purchased online can be shipped back within 30 days from the date of receipt to receive a full refund. Use this link to get started with your return.
If you notice that your shipping address is incorrect please reach out to email@example.com for assistance. We would be happy to help you!
We do not ship on weekends or U.S. holidays. We are a small but mighty team and it can take up to 2 business days for us to fulfill your order. Please expect up to a week to receive your order.